Is the packaging discreet?
Absolutely. 100% of our orders are shipped in plain, unmarked boxes or mailers. There are no logos or descriptions on the outside of the package.
What will show up on my credit card statement?
Your privacy is our priority. Your billing statement will show a discreet charge from “Altered Universe Commerce LLC”.
Do you accept returns?
Due to the intimate nature of our products, we only accept returns for defective items within 14 days of receipt. Unopened items in their original packaging may be eligible for store credit.